PUBLIC OFFERfor the provision of paid consulting services “The Hero’s Journey. I Am Great” dated 2 October 2026FILINA PROSPERITY MANAGEMENT - FZCO, hereinafter referred to as the “Provider”, hereby offers to enter into an agreement for the provision of paid services granting access to the game “The Hero’s Journey. I Am Great” with any individual having full legal capacity, sole proprietor or legal entity (hereinafter referred to as the “Customer”) by way of Acceptance of this Offer.
Territorial scope of the Offer: the United Arab Emirates and any other jurisdiction in which the Customer accepts the terms of this Offer.
This document constitutes a public offer. By accepting it (by making full or partial advance payment), the Customer confirms agreement to all its terms.
1.TERMS AND DEFINITIONSOffer – this document, published on the Provider’s website and addressed to an unlimited number of individuals, legal entities and sole proprietors.
Provider – FILINA PROSPERITY MANAGEMENT - FZCO, which provides paid services in accordance with this Offer.
Customer – an adult Internet user having legal capacity who has paid for the Services, or on whose behalf another individual, legal entity or sole proprietor interested in receiving paid services has paid for the Services. Access to the Services is deemed to have been exercised when an individual acting on behalf of and in the interests of a Customer that is a legal entity logs into the Platform.
Acceptance – the Customer’s full and unconditional acceptance of the terms of this Offer, confirming the Customer’s complete agreement with all its clauses and provisions and the absence of any objections to the Offer as a whole or to any individual clause, including agreement with the Customer’s and the Provider’s obligations concerning the non-disclosure and protection of confidential information.
Acceptance occurs when the Customer pays the full price of the Service by cashless transfer, on the date the payment is credited to the Provider’s account.
Service – the consulting service “The Hero’s Journey. I Am Great” and materials accompanying its content.
Plans – the pricing structure established by the Provider for the Services it provides. The terms of the Plans are published on the Provider’s Website.
Service Materials – the protected results of intellectual activity and equivalent distinctive identifiers made available by the Provider to the Customer as part of the Service, including, without limitation:
· text materials (posts, presentations, etc.);
· photographic materials;
· audiovisual works (video recordings, video lectures and webinar recordings);
· recordings of live online sessions held as part of the Service;
· live online sessions held as part of the Service;
· other subject matter of intellectual property rights created by the Provider and/or lawfully used by it.
Provider’s Website (Website) – the Internet information resource, including the domain and subdomains, at
https://allafilinaprosperity.com/afteranketa_bookyourplays_woh6_oae. All materials (texts, drawings, photographs, videos, etc.) published at that address, as well as those published on Telegram, constitute the Provider’s intellectual property.
AXL Platform for online marketing and e-courses creators (Platform) – an online platform accessible via the Internet. The Provider uses it to maintain Customers’ personal accounts and to organise remote provision of the Services and interaction with the Customer.
Chat – private communities in the Telegram messaging application intended for the exchange of informational messages between Customers and the Provider under this Offer.
Chat Access – a message sent by the Provider to the Customer by email, confirming that the agreement has been concluded and containing the information required for the Customer to receive the Service on the educational platform and in the communication chat.
Bonus Points (Bonuses) – virtual accounting units that do not constitute money. Bonuses are credited to Customers solely under the Provider’s loyalty programme. Bonuses cannot be redeemed for cash, are not a means of payment in the general civil-law sense, and may be used solely to pay for all or part of the Service in accordance with this Offer. The number of accumulated Bonuses is displayed in the Customer’s personal account on the Platform.
2. SUBJECT MATTER OF THE AGREEMENT2.1. Under the procedure and on the terms set out in this Offer, the Provider shall provide the consulting service “The Hero’s Journey. I Am Great” to the Customer, and the Customer shall accept and pay for the Service.
2.2. The Services are provided remotely via the Internet. Access information shall be sent using the Customer’s contact details supplied during payment (registration), or through the Platform’s functionality.
2.3. The Service is informational, consultative, developmental and recreational in nature. It does not constitute medical, psychotherapeutic or psychological care, does not replace consultations with relevant professionals (doctors or psychotherapists), and does not guarantee any particular result or effect, including changes in the Customer’s personal life, financial position or emotional state.
2.4. The scope of the Services under this Agreement is limited to providing informational and methodological materials and sharing the Provider’s knowledge and practical experience with the Customer. The Provider does not guarantee that the Customer will achieve any particular results dependent on the Customer’s personal abilities and independent work.
2.5. The Provider may unilaterally amend and supplement the terms of this Offer without the Customer’s prior approval, provided that the amended terms are published on the Website at least 10 (ten) calendar days before they take effect. The Customer agrees that amendments and supplements to this Offer shall also amend and supplement the Agreement already concluded and in force between the Provider and the Customer, and shall take effect simultaneously with the corresponding amendments to this Agreement.
2.6. If the changes published by the Provider are unacceptable to the Customer, the Customer shall send a written objection stating the reasons to
Yourgreatlife2025@gmail.com within 3 (three) calendar days of publication of the relevant changes.
2.7. The Customer’s silence within that period shall be deemed to constitute consent to continuation of the contractual relationship on the amended terms.
2.8. If the Provider receives the notice referred to in clause 2.6 of this Agreement, the Agreement shall be deemed terminated upon expiry of 10 (ten) business days from the date the Provider receives that notice.
3. SERVICE PERIOD3.1. The Service shall commence on 9 November 2026.
3.2. The Provider may unilaterally postpone the commencement date, the dates of live sessions and/or the release dates of steps of the Service, but by no more than 30 calendar days from 9 November 2026. The Provider shall notify the Customer of any postponement through the Platform and/or the Chat.
3.3. The total duration of the Service is 3 (three) calendar months.
3.4. After the Service ends, the User shall be provided with additional access to recorded materials for a period of 210 (two hundred and ten) calendar days from the commencement date of the Services.
3.5. The User shall independently organise participation in the Service and review its content, the procedure for obtaining access to its stages, and the schedule published on the Platform or in other sources specified by the Provider. The User bears full responsibility for reviewing the Service Materials in a timely manner, taking the actions required to obtain access to subsequent stages of the Service, and observing other deadlines established for the Service. Failure to take those actions due to the User’s own fault does not constitute grounds for extending access to the Service or revising the terms of the Agreement.
3.6. Upon expiry of the period specified in clause 3.4, access to the Service shall terminate automatically.
3.7. Failure by the User to access the Service and/or the Service Materials within the prescribed Service period, including any additional access period (if provided), as well as missing stage release periods, or unwillingness or inability to review the Materials for any reason attributable to the Customer, shall not constitute grounds for:
· extending the Service period;
· refunding payments in whole or in part;
· carrying unused access days forward to a subsequent period (including the next cohort or intake);
· providing renewed access to the Chat, private channels or Service Materials.
4. PROCEDURE FOR PROVIDING THE SERVICES4.1. To obtain access to the Service, the Customer shall complete the electronic registration form on the Website, providing accurate details about the Customer and the User (full name, email address and/or telephone number).
4.2. Upon registration, the Customer confirms that the Customer:
· has read and agrees to the terms of this Offer;
· has read and agrees to the Personal Data Processing Policy;
· consents to the processing of the Customer’s personal data to the extent necessary to perform the Agreement.
These consents are given by selecting the relevant checkboxes in the registration form.
4.3. The Personal Data Processing Policy and Consent to Personal Data Processing are available through active clickable links in the registration form and may also be reviewed on the Website.
4.4. After completing registration, the Customer shall independently pay for the Service on the Website using one of the available payment methods.
4.5. Within 24 (twenty-four) hours after the funds are credited to the Provider’s account (payment is confirmed), the Provider shall send the User a link granting access to the introductory module of the Service at the email address supplied by the Customer during registration or payment.
4.6. Access to the Service Materials shall be released to the User in stages. The sequence and timing of access shall be determined by the calendar schedule established by the Provider.
4.7. The User shall independently ensure the technical capability to receive the Service: a stable Internet connection, the necessary equipment (computer, smartphone or tablet) and software (an up-to-date browser and the Telegram messaging application).
4.8. The Provider shall not be liable for the Customer’s inability to receive or work through the Service for reasons attributable to the Customer (lack of technical capability, unwillingness to study the materials or missed Service periods) or to third-party actions (communications providers, messaging application administrators, etc.).
5. RIGHTS AND OBLIGATIONS OF THE PARTIES5.1. The Provider shall:
5.1.1. Provide the Service properly and within the prescribed periods in accordance with this Offer and the Plan selected by the Customer.
5.1.2. Ensure the Customer’s access to the Service (materials, instructions and Chat) during the period specified in section 3 of the Offer, subject to due payment.
5.1.3. Provide the Service Materials in stages in accordance with the calendar schedule established by the Provider.
5.1.4. Keep information received from the Customer confidential, except as provided by UAE law.
5.1.5. Comply with UAE legal requirements concerning the processing, transfer and protection of the Customer’s personal data, in accordance with the Privacy Policy published on the Website.
5.1.6. Make information about the Service (description, Plans, periods and terms) publicly available on the Website.
5.1.7. Refund the price of the Service to the Customer if access to the Service is not provided due to the Provider’s fault, provided that the Customer has paid for the Service but access has not been provided within 5 (five) business days of the payment date.
5.2. The Provider may:
5.2.1. Require the Customer to perform the obligations undertaken in good faith, comply with this Offer and treat other Customers and the Provider (including its representatives and employees) respectfully.
5.2.2. Suspend provision of the Services to the Customer if the Customer breaches the Offer (including, without limitation, payment deadlines, Chat conduct rules or the requirement to treat other participants or the Provider respectfully) until those breaches are remedied. The suspension period shall not count towards the Service period and shall not extend it.
5.2.3. Unilaterally terminate this Offer without recourse to court (withdraw from performance of the Agreement) if the Customer materially breaches its terms. Material breaches entitling the Provider to terminate the Agreement unilaterally without refund include:
· aggression, rude behaviour or disrespect towards other Customers (Service recipients) and/or the Provider (its representatives, employees or mentors);· dissemination, in the Channel or other communication channels, of advertising, political or provocative information, or information that impairs the honour and dignity of others;· repeated breaches (on two or more occasions) of the conduct rules established by the Provider for Channel participants;· attempts to obtain unauthorised access to the Service Materials, or to copy, reproduce or distribute them to third parties;· actions aimed at disrupting the operation of the Chat or the Platform.In such cases, payments made by the Customer under this Offer shall not be refunded and shall constitute a contractual penalty for the Customer’s actions.
5.2.4. Request and process the Customer’s personal data to the extent necessary to identify the contracting party and perform the terms of the Offer, in accordance with the Personal Data Processing Policy published on the Website.
5.2.5. The Provider may bring legal proceedings if the Customer infringes any rights and thereby causes actual damage to the Provider, or if the Customer unlawfully uses any event Materials for profit.
5.2.6. Unilaterally change the composition, structure and content of the Service (including materials, live sessions, engaged specialists and mentors) without the Customer’s approval, provided that such changes do not materially reduce the scope or quality of the Service.
5.2.7. Conduct technical monitoring to detect unauthorised access. Evidence that access has been shared with third parties may include, without limitation:
· simultaneous logins to the Service from different IP addresses;
· a rate of server requests exceeding a reasonable frequency (indicating suspected automated data collection);
· geolocation inconsistencies (logins in rapid succession from geographically distant regions).
5.3. The Customer shall:
5.3.1. Carefully review the information about the Services, their price, terms and delivery periods.
5.3.2. After paying for the Service, comply with the terms and follow the Provider’s recommendations and requirements in connection with the provision of services under this Offer.
5.3.3. Provide the Provider with up-to-date information required to send access to the Service to the User and to communicate promptly with the Customer in connection with the provision of services under this Offer.
5.3.4. Warrant that, before transferring the User’s contact details to the Provider and/or before access to the Service is provided to the User, the Customer has informed the User that the Service is provided for the User’s benefit on the terms of this Offer and has acquainted the User with the rules for receiving the Service and the terms of use of the Materials (including the prohibition on copying and distribution).
5.3.5. Warrant that the Customer has obtained the User’s consent, in writing or in another reliably recorded form, to the transfer of the User’s personal data to the Provider and their processing by the Provider for the purposes of performing this Agreement. The Customer shall provide copies of those consents upon the Provider’s first request.
5.3.6. Be jointly and severally liable for the User’s compliance with this Offer, including, without limitation, the conduct rules, the prohibition on sharing access with third parties, compliance with copyright requirements and the prohibition on copying materials. If the User breaches those obligations, the Provider may assert the corresponding claims (including claims for damages and compensation) directly against the Customer.
5.4. The Customer may:
5.4.1. Receive complete and accurate information about the Services provided, their scope, delivery periods and price, and about the Provider (name, details and status), before accepting this Offer.
5.4.2. Receive, through the User, Services that comply with the terms of this Offer.
5.4.3. Submit complaints to the Provider concerning the quality of the Services provided (including on the basis of information received from the User).
5.4.4. Withdraw from performance of the Agreement (terminate the Offer).
5.5. The User shall:5.5.1. Respect the Provider’s intellectual property rights, refrain from making video recordings of the Service Materials for transfer to third parties, and refrain from distributing (publishing, posting on Internet websites or copying) the Service Materials.
5.5.2. Receive the Service personally, without permitting access by third parties who do not have access obtained through acceptance.
5.5.3. Independently ensure access to the Internet, audio and video required to receive the Service.
5.5.4. In the channel and chats created by the Provider to provide services under the Agreement, the Customer shall not:
· raise complaints concerning the quality or scope of the services provided by the Provider;
· use obscene language;
· insult or discriminate against participants or third parties on any grounds (including race, religion, etc.);
· post files, images, links or similar items containing obscene or offensive content in the Chat;
· publish messages, articles, posts or links that contain advertising to any extent;
· publish messages, articles, posts or images unrelated to the Chat’s subject matter;
· post links to any chats or subscription pages;
· create third-party chats or the Customer’s own chats for communication among training participants;
· encourage training participants to join third-party chats or the Customer’s own chats.
5.5.5. Observe generally accepted standards of conduct and treat other Users and the Provider’s representatives respectfully.
5.5.6. Immediately notify the Provider of any problems arising in the course of receiving the Services (technical failures, inability to view materials or errors in the content), so that the Provider can promptly remedy the deficiencies.
5.6. The User may:5.6.1. Freely use personal intellectual, creative and other intangible results obtained during provision of the Service (including knowledge, abilities, skills and insights), provided that such use does not infringe the Provider’s exclusive intellectual property rights and does not involve commercial reproduction or replication of the methodology itself or the Service Materials, or operation of a business identical to the Provider’s business.
5.6.2. Withdraw from performance of the Agreement and discontinue receipt of the Services at any time by notifying the Provider in writing.
6. PRICE OF THE SERVICES AND PAYMENT PROCEDURE6.1. The price of the “Galaxy” Plan is USD 2,266.
The Customer shall pay by transferring funds to the Provider’s bank account as a 100% advance payment of the price in effect at the time of payment.
6.2. The Provider may unilaterally change the price of the Service. The new price shall take effect upon publication on the Website. Price changes shall not apply to periods already paid for by the Customer.
6.3. The Customer may reserve (lock in) the price of the Service in effect at the time of reservation by making an advance payment of USD 300 (three hundred). The reservation is valid provided that the advance payment is made in full in accordance with the procedure and deadlines specified on the Website.
6.4. The advance payment specified in clause 6.3 provides access to the introductory module of the Service. Access to the full Service (including the main Materials, Chat, live sessions with the Provider and subsequent stages of the Service) shall be provided only after payment of the full price of the Service in accordance with the procedure and deadlines set out in clause 6.5 of this Offer. The commencement of the Service shall be determined in accordance with section 3 of this Offer.
6.5. A Customer who makes an advance payment under clause 6.3 shall pay the entire outstanding balance of the Service price by the deadline specified by the Provider at the time of reservation and, in any event, no later than the Service commencement date specified in section 4 of this Offer. If full payment is not made by that deadline:
· the reservation shall be cancelled;
· access to the full Service shall not be provided;
· The advance payment of USD 150 shall not be refunded, as it constitutes payment for the access provided to the introductory module; the remaining USD 150 roubles shall be refunded to the Customer.
6.6. Payment for the Services under this Offer may be made by the following methods:
· payment by bank card (Visa or MasterCard) through the payment system integrated into the GetCourse Platform;
· payment using other payment services available on the Website at the time of payment;
· payment under an in-house instalment plan;
· full or partial payment using Bonus Points available in the Customer’s account under the Provider’s loyalty programmes.
6.7. The commencement date of the Service (the date access to the full Service is opened) is the commencement date specified in clause 3.1 of this Offer, subject to full payment for the Service. If full payment is made after that date, access to the Service shall be provided within 24 hours of payment, but no earlier than the actual release date of the relevant stage.
6.8. The Provider may, at its discretion, offer payment under an in-house instalment plan. The Customer may be refused an in-house instalment plan without any explanation.
6.9. Where an in-house instalment plan is granted, access to the Materials shall be provided in proportion to the amount actually paid. If the Customer is more than five calendar days late in making an instalment due under the individual payment schedule, the Provider may unilaterally terminate all access to all Service Materials.
6.10. The Customer’s obligation to pay for the Service shall be deemed fulfilled upon:
· the funds being credited to the Provider’s bank account (for monetary payments);
· the Bonus Points being debited from the Customer’s account (for payment using Bonuses).
6.11. The service of providing access to the Service shall be deemed fully performed on the date the access period determined under the terms of the Customer’s selected Plan expires.
6.12. The service of providing subscription-based access to the game “The Hero’s Journey” shall be deemed properly and fully performed by the Provider when the User is granted access to the game’s private channel. The provision of access is automatically recorded by the Provider’s technical systems.
6.13. Services granting access to the Materials (including, without limitation, written instructions, presentations, checklists, the Provider’s original materials, audiovisual works and recordings of live sessions) shall be deemed fully performed by the Provider when access to the relevant Materials is opened to the User on the Platform.
6.14. If the Customer’s selected Plan includes consulting services (including reviewing assignments, providing personalised recommendations and answering questions), those services shall be deemed properly and fully performed by the Provider when sent to the User (by a Chat message, email or other means of communication). The Customer bears the risk of non-receipt, delayed receipt or distortion of information for reasons beyond the Provider’s control (communications failures, spam filters, incorrect settings on the User’s device, changes to the Customer’s contact details, etc.).
6.15. Services for individual technical connection and configuration of the Customer’s account on the Platform, and of other services and systems required to receive the Service, shall be deemed performed by the Provider when a link (invitation) to log into the Platform or join the Chat is sent to the User in accordance with clause 4.5 of this Offer.
6.16. The service of providing access to live online sessions shall be deemed performed by the Provider when the link to join the relevant live session is posted on the Platform or in the Chat, or sent to the User by other means.
6.17. The service of providing access to the Chat shall be deemed performed by the Provider when a link (invitation) to join the Chat is sent to the Customer. Failure to join the Chat, voluntary departure from it, ignoring messages or failure to review information posted in the Chat shall not constitute grounds for extending the Chat access period, resending an invitation, refunding payments or revising the terms of the Agreement.
6.18. The service of conducting live online sessions with invited specialists shall be deemed performed by the Provider when the link to join the relevant live session is posted on the Platform or in the Chat, or sent to the User by other means. Failure by the User to actually participate in the live session (including due to technical problems on the User’s side, late connection or unwillingness to participate) shall not constitute grounds for repeating the live session, extending access to the Service or refunding payments.
6.19. The service of conducting an online session with a specialist as part of the Service shall be deemed performed by the Provider when a link to join the video conferencing platform is sent to the User. Failure by the User to actually participate in the scheduled online session (including due to technical problems on the Customer’s side, non-attendance, lateness or late connection) shall not constitute grounds for repeating the online session, extending access to the Service or refunding payments.
6.20. Other services arranged by the Provider to enable the User to receive the Service successfully (including additional materials, bonuses and meetings) shall be deemed performed by the Provider when access to them is provided to the Customer (by posting them on the Platform or in the Chat, or sending them by email).
6.21. The Customer is solely responsible for errors made when paying for the Service (including, without limitation, an incorrect amount, payment purpose or payment details, or selection of the wrong Plan or payment method). The Customer shall remedy the consequences of such errors at the Customer’s own expense.
6.22. The Provider shall not be liable for losses or other adverse consequences that may arise for the Customer and/or third parties if the Customer incorrectly specifies the payment purpose or the Customer’s contact or registration details.
6.23. The Provider shall not be liable for the Customer’s additional costs associated with:
· Internet access charges;
· arranging a workspace or purchasing or configuring technical devices (computer, smartphone, tablet or peripherals);
· bank commissions and service fees charged by payment systems or other intermediaries;
· other expenses directly or indirectly necessary to receive the Service but not included in its price under this Offer.
6.24. The Customer consents to receiving one fiscal receipt from the Provider bearing the “Full Settlement” designation after paying the full price of the Service. For a partial payment (including an advance payment), the Provider shall generate and send the Customer a fiscal receipt bearing the “Advance Payment” designation.
6.25. The Customer may upgrade from the previously paid the «Constellation» Plan to the «Galaxy» Plan at any time before the Service has been fully performed. When upgrading from paid the «Constellation» Plan to the «Galaxy» Plan, the Customer shall pay the full difference between the price of the new Plan and the previously paid Plan, without any adjustment pro rata to the period of use. Amounts previously paid shall not be refunded. Access to the additional features of paid the «Galaxy» Plan shall be provided only after the additional payment is actually credited to the Provider’s account.
7. REFUND TERMS AND PROCEDURE AND CHANGES TO TIME PERIODS7.1. The Customer/User may withdraw from performance of the Agreement concluded by Acceptance of this Offer at any time before completion of the Service by sending written notice to the Provider. If withdrawal occurs after provision of the Service has commenced, the refund shall be made less the following amounts:
· the price of the steps (stages) of the Service already released, calculated as a proportion of the total Service price based on the number of steps opened to the Customer by the time of withdrawal;
· the price of the steps (topics) of the introductory module already released, calculated as a proportion of the advance payment made, if access to the introductory module was provided;
· the price of live online sessions (including sessions with the Provider and invited specialists) in which the Customer actually participated (by joining via the link), at USD 69 (sixty-nine) for each live session attended;
· the price of individual technical connection and configuration of the Customer’s account on the Platform – USD 69 (sixty-nine);
· the price of an online session with a specialist that has taken place – USD 138 (one hundred and thirty-eight) for each online session conducted, regardless of whether the Customer actually participated in the online session (provided that the Provider duly sent the link);
· commissions retained by banks and payment systems in processing payments for the Service (both upon receipt of payment and upon refund);
· the price of mentor services, calculated in proportion to the number of days during which those services were available to the Customer;
· the price of subscription-based participation in the game “The Hero’s Journey” – USD 207 (two hundred and seven);
· Bonus Points used to pay for the Service, in an amount equal to the number of Bonuses debited from the Customer’s account. Those Bonuses shall not be recredited to the Customer’s account, as they are virtual accounting units that do not constitute money and were used by the Customer as partial payment of the Service price.
7.2. If the Customer withdraws from the Agreement before provision of the Service commences, the refund shall be made to the Customer’s bank account less:
· Bonus Points used to pay for the Service, in an amount equal to the number of Bonuses debited from the Customer’s account. Those Bonuses shall not be recredited to the Customer’s account, as they are virtual accounting units that do not constitute money and were used by the Customer as partial payment of the Service price.
7.3. Refunds to the Customer on the grounds specified in clauses 7.1 and 7.2 of this Offer shall be made on the basis of a written request sent by the Customer to the Provider stating the reason for the refund. The refund shall be made within 10 (ten) business days of the Provider’s receipt of that request.
8. PERSONAL DATA AND THEIR USE8.1. The Customer hereby consents to the processing of personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and the Service Provider’s Privacy Policy.
9. INTELLECTUAL PROPERTY PROTECTION9.1. All results of intellectual activity used by the Provider in providing the Service and all materials forming part of the Service (hereinafter referred to as “Intellectual Property”) are the exclusive property of the Provider.
9.2. The User is granted the right to use the Service Materials solely for personal, non-commercial purposes under a non-exclusive licence for the duration of the Service. Transfer of the Service Materials to third parties and use beyond the limits established by this Offer are prohibited.
9.3. Without the Provider’s written permission, the User is strictly prohibited from doing any of the following in relation to the Service or any of its components:
·
Recording or fixation: making any recording or fixation of online webinars, broadcasts, video lessons, excerpts thereof or other materials on any tangible medium, including, without limitation, photographing or filming the screen (screenshots or screencasts), or recording using cameras, voice recorders, screen recording software or other technical means.
·
Copying and adaptation: copying, duplicating, reproducing, reworking, adapting, translating into other languages, modifying or creating derivative works based on the Service Materials.
·
Distribution and publication: distributing, publishing or making publicly available (including on the Internet, social networks, messaging applications, forums, video hosting services or file-sharing services) recordings of online webinars or broadcasts, excerpts thereof, screenshots, transcripts or any derivative materials based on the Service.
·
Sharing access: transferring to third parties the username and password for the personal account on the Platform, direct links to live sessions, recordings or materials, or invitations to the Chat.
·
Commercial use: using all or part of the Service Materials to conduct the Customer’s own classes, training sessions, consultations or webinars, to train third parties or for other commercial purposes, including generating profit by any means.
9.4. Any unauthorised use of the Provider’s Intellectual Property (including, without limitation, recording and publishing full versions of presentations, commercial use of photographs or videos, or resale of materials) shall entail liability under applicable UAE law.
10. LIABILITY OF THE PARTIES10.1. The Provider shall be liable for failure to perform or improper performance of its obligations under this Agreement in accordance with UAE law.
10.2. The Provider shall not be liable if the Services provided do not meet the Customer’s/User’s subjective expectations and/or personal preferences. Such a discrepancy does not constitute grounds for deeming the Services defective or for a proportionate reduction in price. The Service shall be deemed to be of proper quality if provided in full and in accordance with the schedule.
10.3. The Provider shall not be liable for the User’s inability to access the Service or for inadequate playback quality where such inability arises for reasons beyond the Provider’s control, including, without limitation:
· lack of, or an inadequate quality of, the User’s Internet connection;
· malfunction, insufficient performance or incorrect configuration of the Customer’s equipment (computer, smartphone, tablet, headphones or speakers);
· outdated or unsupported software or browsers, or missing required plug-ins or codecs;
· blocking of Internet resources (the Platform or Chat) in the User’s place of residence or by the User’s Internet service provider;
· missed stages of the Service or absence from the Chat during the period when materials are provided;
· third-party actions (hacker attacks or backbone network failures) beyond the Provider’s control.
10.4. If temporary technical failures affecting the Platform, private Channel or communication channels occur due to the fault of the Provider or its contractors, the Provider shall take all reasonable measures to restore access as soon as possible. The Provider shall not be liable for the Customer’s losses associated with such failures, except as provided by law.
10.5. The Provider shall not be liable for unauthorised use of the Customer’s personal data or username/password by third parties where such use became possible due to the Customer’s own fault (sharing data with third parties, using simple passwords, malware infection of the Customer’s devices, etc.).
11. FINAL PROVISIONS11.1. This Agreement shall take effect on the date of the Customer’s Acceptance of the Offer and shall remain in force until the Parties have fully performed their obligations. Expiry of the Agreement shall not release the Parties from liability for breaches thereof.
11.2. All disputes and disagreements arising between the Parties in connection with performance of this Agreement shall be resolved through negotiations.
11.3. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of the Emirate of Dubai, United Arab Emirates.
11.4. This Offer is drawn up in English. Any translation into another language is provided solely for convenience and is not legally binding. In the event of any conflict or discrepancy between the English version and any translated version, the English version shall prevail.
12. PROVIDER’S CONTACT INFORMATION AND DETAILSFILINA PROSPERITY MANAGEMENT - FZCO
Address: IFZA Business Park, DDP, Premises No. 58289 - 001 (address of the leased premises)
Licence No.: 58289